Help center
What would you like to do?
Find maintained instructions for your website, inquiries, payments, clients, and account.
Website
Set up your business
Add the facts a prospective client needs, preview the site, and publish when it is ready.
Edit your site and selected work
Update project-fit details, site style, and selected work from the dashboard.
Show when you are available
Set an overall client-facing status and optionally publish recurring openings on Plus.
Inquiries
Payments
Collect an optional consultation or deposit
Send a one-time payment link after accepting an inquiry, or arrange payment directly with the client.
Offer approved times and collect a booking deposit
Create a guided proposal from an accepted inquiry, let the client choose one approved time, and retain the booking record.
Set up client payments
Stripe creates the business payment account and pays client money directly to the business.
Clients
Account
Understand plans, billing, and fees
Separate the Built Long plan, client-payment fees, Stripe processing, domains, and future ad spend.
Set up a custom domain
Connect a domain you own or let Built Long register and renew an eligible .com.
Sign in and ask for support
Use the emailed code to sign in, then open a private Support conversation when you need a person.
Delete your Built Long account
Review workspace and provider blockers, sign in again when needed, and permanently remove an eligible account.